Shipping Policy

Shipping Rates

Delivery and shipping charges are calculated according to the latest updates and rates from the collaborated courier partners.

Refer the latest delivery rates based on the table below:

Destination Peninsular Malaysia East Malaysia Singapore
Region

Johor
Malacca
Negeri Sembilan
Kuala Lumpur
Putrajaya
Selangor
Kelantan
Terengganu
Pahang
Perlis
Kedah
Penang
Perak

 

Sabah
Sarawak
Labuan
All
Shipping Rate (RM) 8 20 From 50
Courier Company

- Pgeon Prime

- JnT

- Flash Express

- POS-Laju

- SF Express

- Teleport

Delivery Standards 2-4 business days 5-10 business days 3-5 business days
Free Shipping Above RM200 Above RM350 Above RM500

 

Order Processing

  • We ship from Bukit Mertajam, Penang
  • We process ready stock order within 1-2 business days (excluding weekends and holidays).
  • Successfully placed orders will receive an e-mail confirmation with order details. If you do not receive an e-mail, please check your spam/ junk filter or contact us for confirmation.
  • If you need any assistance with your order, please contact us immediately at:
    1. Email: deariemalaysia@gmail.com
    2. WhatsApp Number: +60175661398
  • Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors on address details provided. If an order is returned due to an incorrect address, customer will need to take responsible on second shipment fees. We will then arrange second delivery once payment received. 

 How do I check the status of my order?

 

Insert your tracking id in the website below
For Malaysia
All Courier : Click here
For Singapore
Teleport : Click here
SF Express : Click here